1. Information We Collect

We collect information to process wholesale applications, fulfill orders, and provide B2B support.

A. Information You Provide

When applying for a wholesale account:

• Full Name
  
  
• Business Name
  
  
• Email Address
  
  
• Phone Number
  
  
• Billing Address
  
  
• Shipping Address
  
  
• Website or Amazon Store Link
  
  
• Business Type
  
  
• Product Interests
  
  

When placing an order:

• Payment details (processed securely via third-party processors)
  
  
• FBA shipment details (if shipping to Amazon FCs)
  
  
• Logistics information
  
  

When contacting support:

• Inquiry details
  
  
• Attached files (optional: invoices, shipment IDs, etc.)
  
  

2. How We Use Your Information

We may use your information for:

Wholesale Account Management

• Approving wholesale applications
  
  
• Verifying business identity
  
  
• Providing login details
  
  
• Sending price lists
  
  

Order Processing

• Processing payments
  
  
• Preparing shipments
  
  
• Providing tracking details
  
  
• Amazon FBA shipping documentation
  
  

Business Support

• Responding to requests
  
  
• Sending updates or product availability
  
  
• Providing Amazon-related documentation (LOA, invoices, compliance info)
  
  

Marketing & Communication

• Sending newsletters
  
  
• New product alerts
  
  
• Wholesale promotions
  (You can unsubscribe anytime.)
  
  

Legal & Security

• Fraud prevention
  
  
• Identity verification
  
  
• Compliance with laws
  
  

3. How We Protect Your Information

We use several security measures, including:

• SSL encryption
  
  
• Secure payment gateways
  
  
• Access-restricted data storage
  
  
• Regular security reviews
  
  

We do not store full credit card information on our servers.

4. Information Sharing

Petco Wholesale does NOT sell, rent, or trade your personal or business information.

We only share information with:

Trusted Third Parties

• Payment processors
  
  
• Shipping carriers
  
  
• FBA preparation teams
  
  
• Freight & logistics providers
  
  

Legal Requirements

We may share information if required by:

• Law enforcement
  
  
• Court orders
  
  
• Fraud investigation
  
  

5. Cookies & Tracking Technologies

Our website uses cookies for:

• Improving user experience
  
  
• Remembering login sessions
  
  
• Analyzing website performance
  
  
• Marketing and analytics
  
  

You can disable cookies in your browser settings.

6. Data Retention

We keep your information only as long as necessary for:

• Order records
  
  
• Legal compliance
  
  
• Business documentation
  
  
• Amazon FBA verification
  
  

If you want your data deleted, you may request removal (see Section 10).

7. Your Rights

Depending on your country or state, you may request:

• Access to your data
  
  
• Correction of inaccurate details
  
  
• Deletion of personal information
  
  
• Opt-out of marketing
  
  
• Copies of stored information
  
  

To request changes:
📧 support@petcowholesale.com

8. Third-Party Links

Our website may contain links to:

• Product brands
  
  
• Amazon pages
  
  
• External supplier websites
  
  

We are not responsible for their privacy practices.
Always review their policies before submitting information.

9. Children’s Privacy

Our services are intended for businesses only.
We do not knowingly collect information from children under 18.

10. Request Data Removal

You may request deletion of:

• Account information
  
  
• Order records (if legally allowed)
  
  
• Contact details
  
  

To request removal:
📧 support@petcowholesale.com

We will respond within 7 business days.

11. Changes to This Privacy Policy

We may update this policy at any time.
Revisions will be posted on this page with updated “Last Updated” date.

Contact Us

For questions about this policy or data security:
📧 info@petcowholesale.com